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Smart Home: Automation for Property Managers
A smart home solution that provides a high level of comfort and security in apartment buildings and suburban communities. The system unites developers, residents, and the property management company into a single digital environment.
Handling resident requests and inquiries
Marketplace for goods and services
Contractor control via QR codes and photo reports
Task assignment and maintenance planning control
Dispatching of engineering equipment (water, electricity, heat me)
Smart Home: Automation for Property Managers
A smart home solution that provides a high level of comfort and security in apartment buildings and suburban communities. The system unites developers, residents, and the property management company into a single digital environment.
Handling resident requests and inquiries
Marketplace for goods and services
Contractor control via QR codes and photo reports
Task assignment and maintenance planning control
Dispatching of engineering equipment (water, electricity, heat me)
Digital Butler
The Majordom Digital Butler helps create excellent service, increase resident satisfaction with the property management company, and boost your revenue.
х
4
Reducing the time to complete resident requests from 22 to 6 days
%
80
NPS
High loyalty to the management company (NPS)
4.7
CSI
Customer Satisfaction Index (CSI)
Services that help maximize value
Monitoring and management of utility meters
Sending/receiving utility bills via the app
Booking of common areas
Marketplace for goods and services
Chats, news, and surveys
Emergency and maintenance dispatch service
Payment collection and accounting
Processing resident requests
Resident profile
Access control system (ACS) for management company staff
Scheduling of preventive maintenance (PM)
IP intercom
Access control system (ACS)
Contactless entry/access (BLE, FACE ID)
Video surveillance
Other Services
01 Smart elevator
02 Parking space availability tracking
03 Paid sockets in common areas
04 Leak protection
05 EV charging stations
06 Smart home scenario configuration
07 Lighting control
08 Room-by-room heating control
09 Curtain and blind control
10 Air quality monitoring
11 Power outlet control
Comprehensive Project Support
Work Stages
If any questions arise, your staff can always contact us for consultation and problem resolution.
05
Post Launch
Technical Support
Technical Support
We organize and oversee the work of your specialists or contractors to ensure that engineering system design complies with technical standards.
03
Supervision and Technical Oversight
Installation of low voltage systems, equipment installation and commissioning, and arrangement of access channels to the building’s engineering systems.
02
System Design
We define all requirements for preparing engineering systems, including laying cable lines for connecting smart home devices.
01
Development
of Project Documentation
of Project Documentation
We train your employees and guide them through every detail of the system.
04
Training
for Your Employees
for Your Employees
Majordom Benefits & Metrics
For a 300‑apartment building with basic functionality, savings reach 45,000 ₽ per month
Flexible modular architecture
Up to 30,000,000 ₽ of value from implementation
Technical competencies and project support
Up to 56,000 ₽ in monthly savings
Apartment Handover Process
Additional revenue from marketplace up to 171,000,000 ₽ (example scenario)
Smart Apartment
Resident requests submitted via the app generate up to ₽45,000 in monthly savings or additional revenue.
Requests via the App
Up to ₽48,000 per month in savings through QR-based contractor performance monitoring.
QR-Based Control
Increased sales of paid services through the management company’s marketplace can generate additional revenue of up to ₽60,000 per resident annually in a residential complex with 300 apartments.
Growth in Paid Service Sales
Increase payment collection rates by up to 30%
Increase in Utility Payment Collection
App branding and customization
Unique App Design
Frequently Asked Questions
It is an automated system that collects and transmits utility meter data, tracks electronic bills, processes payments, provides access control and meter dispatching. It helps optimize management processes and improve resident services.
- For a new property — we design and select the optimal equipment;
- For an existing property — we perform an audit:
- if the equipment is compatible — we integrate it without replacement;
- if it is outdated or incompatible — we offer replacement or upgrade options.
Our experience with property management projects shows that in many cases existing systems can be effectively integrated with minimal adjustments.
The Majordom app is designed for maximum ease of use:
In practice, 90% of users master the basic features within a week. The user age range is 25 to 65, including seniors who use the app successfully.
- intuitive interface with familiar controls;
- built-in "Instructions" section with helpful tips;
- 24/7 support: AI-powered chatbot for quick answers and a hotline for more complex inquiries.
In practice, 90% of users master the basic features within a week. The user age range is 25 to 65, including seniors who use the app successfully.
We implement a comprehensive onboarding process to maximize engagement:
Results: 70–80% of residents register within the first month; 60% become active users.
- QR codes in apartments — one-click registration;
- mass invitation emails — informing all residents;
- information stands in building lobbies — clear visual instructions;
- support at the property manager’s desk — personal assistance if needed;
- incentive campaigns — for example, discounts for the first registered users.
Results: 70–80% of residents register within the first month; 60% become active users.
FiloSoft is a software developer, which allows us to create modern and flexible smart home solutions tailored for the automation needs of property management companies.
Our app integrates a wide range of useful services:
Our app integrates a wide range of useful services:
- remote monitoring and dispatching of metering devices (data collection and transmission),
- electronic billing tracking and payment processing,
- access control system (ACS) for management company staff,
- booking of shared spaces,
- chat, news feeds, and resident surveys,
- marketplace for goods and services, plus an emergency dispatching service.
Implementing a smart home system helps reduce maintenance costs in housing and utilities, and improves overall operational efficiency. It also increases the rate of payment collection. Additionally, it boosts resident satisfaction by simplifying communication with the management company and accelerating the resolution of issues.
The comprehensive implementation of a smart home system for a property management company is carried out in stages. From project documentation development to staff training, full-scale launch, and ongoing technical support — we guide the project at every step. Although initial efforts are required, the implementation process is smooth and accessible.
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